General Terms & Conditions

Version 11 September 2026. This version replaces all earlier versions.

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1. Who I am and what these terms cover

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I'm José de Groot. I run Yogatreat as a sole trader. When you book anything with Yogatreat, you enter into an agreement with me.

 

These terms apply to everything I offer directly: Class Packages and Class Package Recordings, Private Guidance Sessions, Trainings, Continuing Education, workshops, events and Retreats. Where a specific training or retreat has its own conditions — dates, prices, a minimum number of participants — those are published on its page or in its registration information and apply alongside these terms. If the two conflict, the specific conditions apply.

 

Programmes sold through other platforms. Several of my programmes, including the Continuing Education modules, are hosted and sold by other platforms such as EkhartYoga and YogaEasy. If you buy there, your agreement is with that platform: their terms, payment and cancellation rules apply, and mine don't. These terms apply only to what you buy directly from me. The page of each programme says where you buy it.

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2. Words I use​​

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• Live session — a class, workshop or event you attend at a set date and time, online or at my studio in Austerlitz.

• Class Package — three live sessions around one theme, with set dates, sold together.

• Class Package Recordings — the recordings of those three sessions, available after the live sessions have taken place, sold separately.

• Private Guidance Sessions — one-to-one guidance, either as a single Introduction Session or as a Personalized Guidance Plan of several sessions.

• Training — a teacher training, online training or course with a set programme. It may combine live sessions, recordings and an online learning environment.

• Continuing Education — shorter modules and courses that deepen your practice or your teaching. Most of these are sold through other platforms; see section 1.

• Retreat — a yoga programme at a set date and location. Unless expressly stated otherwise, accommodation, meals, travel, insurance and other personal costs are not included and must be arranged and paid by you directly.

• Payment plan — paying a training fee in instalments (section 4).

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3. How you agree to these terms

 

You accept these terms when you tick the box at checkout or on a registration form, before you pay. They are on the website before you book and you receive them with your confirmation, so you can read and save them at any time.

 

If I change these terms, the new version applies to bookings made after the change. Bookings already made stay under the version you agreed to.

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4. Booking, confirmation and payment

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Confirmation. Your booking is confirmed once I have received your order or registration form and your payment. You receive a confirmation by e-mail. For a training that requires registration, your place is confirmed once both your registration form and your full payment — or the first instalment of a payment plan — have been received.

 

Prices. All prices on the website are total prices. Teacher trainings and professional trainings are exempt from VAT under my CRKBO registration. For everything else, VAT is included in the price shown.

 

Payment methods. You can pay online at checkout. For trainings you can also pay by bank transfer; your place is confirmed once the full amount has arrived, and the payment deadline is stated in the registration information. Any bank charges are for your account, so that the amount I receive equals the fee.

 

Special prices and early-bird prices apply only if you register and pay in full within the period stated on the page or in the registration information. After that date, the regular price applies.

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Payment plans are available for trainings at the regular price only. They are not combined with special prices, bundle discounts or early-bird prices. The instalment amounts and dates are set out in the payment agreement you accept at registration.

 

Late payment. If an instalment is not paid on time, I send you a reminder giving you 14 days to pay. If payment still doesn't arrive, I may charge the statutory collection costs and suspend your access to the training until the balance is settled.

 

Price changes apply to new bookings only. A price you have already agreed to does not change.

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5. Your 14-day right of withdrawal

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As a consumer buying online, you can, in many cases, cancel within 14 days after purchase without giving a reason. What that means per product:

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Live sessions, Class Packages, workshops, events and Retreats - no right of withdrawal. These take place on set dates, and the law excludes leisure services with a fixed date or period. The cancellation terms in section 6 apply from the moment you book.

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Class Package Recordings and other recorded material - 14 days. Unless you tick the box at checkout asking to start watching right away and waiving your right of withdrawal. Once access has started, the purchase is final.

 

Private Guidance Sessions - 14 days. Until the session has taken place at your request. Once a session has taken place, that session is final.

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Trainings and Continuing Education - 14 days after registration, full refund.

If a training or session you booked starts within those 14 days and you ask me to begin anyway, you keep your right to withdraw, and I refund the fee minus a proportionate amount for the part already delivered.

 

To withdraw, e-mail admin@yogatreat.eu within 14 days after the day of purchase. You don't need to give a reason. I refund within 14 days of receiving your message, using the same payment method you used.

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6. Cancelling after the withdrawal period

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Cancellations go by e-mail to admin@yogatreat.eu. The date I receive your e-mail counts.

 

Class Packages. A package is booked for its three set dates. If you can't attend a live session, you receive the recording of that session. Missed sessions are not refunded and are not moved to another package.

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Class Package Recordings. No refund once access has started. Your access doesn't expire on a set date: it lasts for as long as I offer the recordings. If that ever changes, I let you know at least twelve months beforehand, so you have time to watch what you bought.

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Private Guidance Sessions. You can reschedule a session free of charge up to 24 hours before the agreed time. Later than that, or if you don't show up, the session is charged. If you stop a Personalized Guidance Plan partway, the sessions you have already had are charged at the single-session rate and I refund what remains.

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Workshops and events.

• Up to 30 days before the start: 100% refund, minus a €15 administration fee

• 30 to 8 days before the start: 50% refund

• 7 days or less before the start: no refund

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Trainings. Percentages apply to the total fee, whichever price option you chose:

• More than 26 weeks before the start: 100% refund

• 26 to 16 weeks before the start: 90% refund

• 16 to 8 weeks before the start: 70% refund

• 8 to 2 weeks before the start: 30% refund

• 2 weeks or less before the start, or after the start: no refund

 

If you are on a payment plan, the same percentages apply. What you have already paid is set off against the amount due; any balance up to that amount stays payable.

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Retreats. Percentages apply to the retreat price:

• More than 12 weeks before the start: 100% refund

• 12 to 6 weeks before the start: 70% refund

• 6 to 3 weeks before the start: 30% refund

• 3 weeks or less before the start, or after the start: no refund

 

Bookings and training places are personal. They can't be transferred to someone else or exchanged for another programme, unless we agree otherwise in writing.

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7. When I change or cancel something

 

Minimum number of participants. A teacher training goes ahead with at least 10 participants. I confirm whether it goes ahead no later than two weeks before the start date; the exact date is in the registration information. If I decide to cancel the training, I refund the full training fee paid to YogaTreat within 14 days. Payments made to YogaEasy Academy cannot be refunded by me; for any refund request, you need to contact YogaEasy Academy directly.

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Illness and circumstances beyond my control. I teach everything myself. If I'm ill, or something outside my control makes it impossible to teach as planned, I move the session to another date or hold it online. If a session, package, workshop, training or retreat is cancelled altogether, you choose between a place on a later date and a full refund of what you paid for it.

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Retreats cancelled by me. If a retreat doesn't go ahead — too few participants, illness, or circumstances beyond my control, including a decision by a co-organiser or the location — I tell you as soon as I know and refund the full retreat price within 14 days. I can't reimburse travel, accommodation, insurance or other costs you arranged yourself, so book those with cancellation insurance.

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Schedule changes. The dates are on the website and in your confirmation. If a session has to move to another time or date, or from the studio to online, I let you know by e-mail as early as I can. A change of this kind doesn't give a right to a refund; if the new date or time doesn't work for you, you receive the recording.

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8. Your body, your responsibility

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Yoga and movement are physical. You decide what your body can do. If you have a medical condition, are pregnant, or are in doubt, tell me before we start.

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I'm not a medical professional and I don't diagnose or treat. Everything I offer is for your own exploration; you take part at your own risk and you adapt the practice to what is right for you. When you follow a recording, no one is watching you; take extra care.

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9. Liability

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I do my work with care. If something goes wrong and I'm liable, my liability is limited to the amount you paid for the service in question. That limit doesn't apply where the damage is caused by intent or deliberate recklessness on my part.

 

Nothing in these terms excludes or limits my liability where mandatory consumer law does not allow it to be excluded or limited, including liability for death or personal injury caused by my fault. Your statutory rights as a consumer always stay intact.

 

I'm not liable for loss of or damage to your belongings at the studio or at a retreat location, or for the conduct of other participants.

 

The information on this website is put together with care, but I can't guarantee that it is complete or free of errors.

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10. Being together

 

Arrive on time; late entry disturbs the people already there. Wear something you can move in. Treat everyone in the room, online or in person, with respect.

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If your behaviour seriously disturbs a session, a training or a retreat for others, I may ask you to leave. In that case I refund the part you haven't used, unless the behaviour was intentional or continued after a warning.

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11. Trainings, Continuing Education and certification

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• The training information, schedule and prices are in the registration information you confirm you have read when you register.

• Attendance of the live sessions is expected as set out in the training information.

• Completing the hours and paying the fee don't in themselves lead to certification. Certification follows the criteria in the training information.

• Teacher training participants follow the Yoga Alliance code of conduct. Plagiarism or unethical behaviour can lead to removal from the training; section 10 applies to any refund.

• Most trainings are offered in English; the language is stated on the training page.

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12. What I make is mine to share, not to copy

 

All materials, recordings, manuals and other resources are my intellectual property or used with permission. They are for your personal, non-commercial use. Don't copy, share, publish or sell them without my written permission. If you believe any material infringes someone's rights, e-mail admin@yogatreat.eu and I'll look into it.

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13. Privacy

 

How I handle your personal data is described in the Privacy Policy at yogatreat.eu/privacy-policy. Anything you share with me in a session stays between us, unless you tell me otherwise.

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14. Questions, complaints and disputes

 

If something isn't right, tell me: jose@yogatreat.eu. I respond within 4 weeks. If I need longer to look into it, I let you know within those 4 weeks when you can expect an answer.

 

Dutch law applies to these terms and to every agreement with Yogatreat. If we can't resolve a dispute together, it goes to the court that has jurisdiction under Dutch law.

 

Yogatreat · José de Groot – de Haan · Austerlitz · September 2026